Palliative & Complex Care
Individualised coordination for pilgrims with serious illness or complex needs, with dignity and family involvement.
Overview
We provide compassionate coordination for pilgrims living with serious or complex health conditions who require additional comfort, dignity and medical support. Care planning is individualized around the patient's needs, treating clinicians, family and pilgrimage plans.
Who it supports
- Pilgrims living with serious or life-limiting illness
- Patients with complex or multiple medical needs
- Families who want comfort, dignity and clear communication throughout the journey
What coordination may include
- Symptom-management coordination
- Medication planning
- Family communication
- Comfort-focused support
- Destination-provider coordination
- Escalation planning
How it works
Enquiry
Tell us about the pilgrim, travel plans and the support needed.
Assessment
We review the available health information and any documentation or clearance required.
Care plan
We agree the support, destination arrangements and escalation plan.
Coordination
We coordinate the agreed support before, during and after the journey.
Eligibility and availability
Suitability for travel must be assessed carefully with the patient's treating clinicians and relevant providers. Care planning is individualised and subject to provider availability.
Questions
Can you support palliative-care patients?
We can discuss individualized palliative and complex-care coordination. Suitability for travel must be assessed carefully with the patient's treating clinicians and relevant providers.
Will the family receive updates during the journey?
With the patient's permission, a nominated family contact can receive updates as agreed in the care plan, including if plans change or escalation is needed.
Can you guarantee that a patient can perform Hajj or Umrah?
No. Medical eligibility depends on the patient's condition, treating-clinician advice and applicable Saudi health and entry requirements. I Taqwa Care supports planning and coordination but does not override medical or regulatory requirements.
Request a Care Assessment
Tell us about the pilgrim, the travel plans and the support needed. Our care team will review your enquiry and contact you to discuss the next steps.
Not for medical emergencies. In an emergency, contact the local emergency services immediately.