Emergency Medical Coordination
Help coordinate escalation to appropriate local services when circumstances change. This is not a replacement for emergency services.
Overview
If a medical problem develops during the journey, I Taqwa Care helps coordinate the next steps. Depending on the case, this may include communication with local emergency services, hospitals, treating clinicians, family members and other healthcare providers.
Who it supports
- Pilgrims whose health changes during the journey
- Families who need help coordinating the next steps
What coordination may include
- Communication with local emergency services
- Communication with hospitals and treating clinicians
- Admission support
- Family communication
- Air-ambulance arrangements when required
How it works
Enquiry
Tell us about the pilgrim, travel plans and the support needed.
Assessment
We review the available health information and any documentation or clearance required.
Care plan
We agree the support, destination arrangements and escalation plan.
Coordination
We coordinate the agreed support before, during and after the journey.
Eligibility and availability
I Taqwa Care is not a replacement for local emergency services. In a medical emergency, contact the local emergency number immediately.
Questions
Do you provide emergency care?
I Taqwa Care provides emergency medical coordination and escalation support. We are not a substitute for local emergency services. In an emergency, contact the local emergency number immediately.
Do you provide air ambulance services?
We can coordinate with appropriate licensed air-ambulance and medical-transport providers. Each transfer is case-specific and subject to clinical assessment, provider availability and quotation.
Will the family receive updates during the journey?
With the patient's permission, a nominated family contact can receive updates as agreed in the care plan, including if plans change or escalation is needed.
Request a Care Assessment
Tell us about the pilgrim, the travel plans and the support needed. Our care team will review your enquiry and contact you to discuss the next steps.
Not for medical emergencies. In an emergency, contact the local emergency services immediately.