Malaysia / UAE / Saudi Arabia

Healthcare support for your sacred journey.

Personalised healthcare coordination for pilgrims with dialysis, chronic illness and complex care needs, before, during and after Hajj and Umrah.

Serving pilgrims from
  • Malaysia
  • United Arab Emirates
  • Saudi Arabia

Care before, during and after pilgrimage

Care needs

Which care needs best describe your situation?

Choose the closest match to see how coordination can help. Suitability is always confirmed through an individual assessment.

Chronic conditions

Preparation and coordination for pilgrims living with long-term medical conditions.

Elderly & mobility support

Support for older or frail pilgrims, including travelling nurses and medical escorts.

Palliative & complex needs

Individualised, dignified coordination for serious or complex health conditions.

Priority services

Specialised support for pilgrims with medical needs

Dialysis Patient Management

Plan dialysis appointments and care coordination around the pilgrimage, subject to medical suitability and provider confirmation.

Travelling Nurses & Medical Escorts

Arrange appropriate professional support during travel and pilgrimage according to the agreed care plan.

Pre-Travel Consultation & Health Checks

Coordinate a review of health needs, medication, travel readiness and required care arrangements before departure.

Palliative & Complex Care

Individualised coordination for pilgrims with serious illness or complex needs, with dignity and family involvement.

View All 8 Services

Your care journey

Five stages, one coordinated plan

Select a stage to see what it involves.

01PreparePrepare with confidence.

We review medical needs, identify risks, coordinate essential documentation and build a personalized care plan before travel.

02Coordinate destination careArrive with a plan.

We help coordinate appropriate hospitals, clinics, dialysis centres, appointments, referrals and communication with healthcare providers.

03Travel with supportCare that travels with you.

Depending on the care package, support may include travelling nurses, medical escorts, medication assistance, monitoring and coordination throughout the pilgrimage.

04Escalate when neededSupport when circumstances change.

We help coordinate escalation, ambulance or hospital access, admission support, family communication and air-ambulance arrangements when required. In an emergency, contact the local emergency services immediately.

05Continue care after returnCare beyond the journey.

We support handover to the patient's usual healthcare team, medication and treatment follow-up, recovery guidance and continuity planning.

See the full care journey

Why I Taqwa Care

How we work with every pilgrim

01

Personalised planning

Each plan starts with a review of the pilgrim's health needs, medication, mobility and itinerary, and sets out the support to be coordinated before, during and after the journey.

02

Faith-sensitive support

Our approach respects Islamic values, dignity, modesty and the importance of ibadah, so care is planned around the pilgrimage itself.

03

Communication with families and providers

A defined coordination point keeps the patient, a nominated family member, treating clinicians and destination providers informed as plans develop.

Meet the team

The people coordinating your care

I Taqwa Care was established in 2017 to make pilgrimage healthcare safer, more coordinated and more compassionate. Our team works alongside patients, families and licensed healthcare providers to plan each journey.

View Our Team

Our approach

A 60-second story of care

For families

You should not have to coordinate everything alone.

We help families understand the medical plan, organise the required support and keep a clear line of communication throughout the journey, while respecting the patient's dignity, independence and spiritual goals.

FAQs

Common questions

Is I Taqwa Care suitable for me or my family member?

I Taqwa Care is designed for pilgrims who may require additional healthcare planning or support, including dialysis patients, elderly or frail travellers, people living with chronic illness, complex-care patients and those who require a travelling nurse or medical escort. Suitability is confirmed through an individual assessment.

How early should we contact you before travelling?

As early as possible. Medical documents, destination arrangements and any travelling support take time to coordinate, so contacting us once travel is being considered gives the most options. Shorter notice can still be discussed, depending on the case and provider availability.

Can I Taqwa Care arrange dialysis in Saudi Arabia?

I Taqwa Care can assist with dialysis coordination for medically eligible travellers, subject to provider availability, medical documentation and applicable requirements. Treatment fees charged by healthcare providers may be separate from I Taqwa Care coordination fees.

Do you provide travelling nurses?

Yes. Travelling nurse or medical-escort support can be arranged according to the patient's needs, travel itinerary, clinical suitability and service availability.

What happens after I send an enquiry?

Our care team reviews the information you provide and contacts you to discuss your needs, the medical documentation required, service availability and the next steps. Sending an enquiry is not a booking, and no medical reports are needed at this stage.

Can you guarantee that a patient can perform Hajj or Umrah?

No. Medical eligibility depends on the patient's condition, treating-clinician advice and applicable Saudi health and entry requirements. I Taqwa Care supports planning and coordination but does not override medical or regulatory requirements.

See all questions

Request a Care Assessment

Tell us about the pilgrim, the travel plans and the support needed. Our care team will review your enquiry and contact you to discuss the next steps.

Not for medical emergencies. In an emergency, contact the local emergency services immediately.